Coastal Carolina Hospital is a contracted provider of care for a wide variety of health plans, including the plans listed below. At the time of admission, you will be asked to provide current insurance information, cards, letters and signed claim forms. Please check the insurance provider’s website for a complete list of subscribers.
If any part of your bill is not covered by insurance, it is your responsibility to make arrangements for payment by cash, check, credit card, or payment plan, before the day of discharge.
For more information about insurance plans or other benefits, please call our Patient Financial Services Department at 843-784-8189. You may also click on the links below for more information:
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Contracted Health Plans List
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Aetna Signature Products
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Aetna National Advantage Program
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Aetna PPO
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American Healthcare Alliance
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Beech Street PPO Next
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Blue Cross and Blue Shield of South Carolina PAR Indemnity
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Blue Cross and Blue Shield of South Carolina Preferred Blue/PPO
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Blue Cross and Blue Shield of South Carolina State PPO
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Blue Choice Healthplan of South Carolina
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Carolina Care Plan (Core, Network, and Rental)
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Cigna
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Coventry Healthcare
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CHAMPVA Government and Millennium
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Evolutions Healthcare
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First Health
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Galaxy Health PPO
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Health Management Network
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Healthcare Savings
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HealthSmart/HPO Wrap
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HealthSmart/IHG Direct
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Hospice Care of America
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Hospice Care of the Low Country
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Humana Choice Care PPO
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IHC Hospice
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Medcost
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Memorial Health Partners
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Multiplan PPO
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NPPN/Plan Care America
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Palmetto Health Hospice
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PPO Next
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Prime Health Services
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Private Healthcare Systems (PHCS)
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Pro Net
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Health Payors Organization
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Three Rivers Provider Network
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Tricare
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United Healthcare
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United Hospice of Beaufort
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USA MCO PP
Listing Updated August 27, 2010
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We will need a copy of your insurance card, driver’s license and or photo identification. We also may need the insurance forms which are supplied by your employer or the insurance company. All patients should familiarize themselves with the terms of their insurance company. This will help with understanding the hospital’s billing procedures and charges.
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Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan’s requirements are not followed, you may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in your healthcare plan; if so, their services may not be covered.
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We will need a copy of your Medicare card to verify your eligibility and process your Medicare claim. You should be aware that the Medicare Program specifically excludes payment for certain items and services such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations, take-home medications, and others. Deductibles and co-payments also are the responsibility of the patient.
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We will need a copy of your Medicaid card. Medicaid also has payment limitations on a number of services and items. Co-payments are the responsibility of the patient.
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A representative from the Patient Accounting Department will discuss financial arrangements with you. A hospital representative, who is also a representative of the Division of Family Services, is available to assist you in applying for Medicaid or other government assistance programs.
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The hospital is responsible for submitting your bills to your insurance company and will do everything possible to expedite your claim. You should remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill. We have several payment options available to assist you in paying your bill.
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Your bill reflects all of the services you receive during your stay. Charges fall into two categories: a basic daily rate, which includes your room, meals, nursing care, housekeeping, telephone and television; and charges for special services, which include items your physician orders for you such as x-rays or laboratory tests.
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If you have certain tests or treatments in the hospital, you may receive bills from physicians you did not see in person. These bills are professional services rendered by these doctors in diagnosing and interpreting your test results while you were a patient. Pathologists, radiologists, cardiologists, and other specialists perform services and are required to submit separate bills. If you have questions about these bills, please call the number printed on the statement you receive from them.
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